Privacy Policy

Who we are

Welcome to Fieldside Thrift! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services. By using our site and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

a. Personal Information:

Account Information: When you register, we collect your name, email address, phone number, and password.

Payment Information: We do not store payment details for users, our 3rd Party Payment provider T&Cs can be found here.

Profile Information: You may provide additional information such as a profile picture, bio, and preferences.

b. Transaction Information:

Details about purchases, sales, and activities on our platform.

c. Communication Information:

Information from your communications with us, including emails, feedback, messages, and chat logs.

d. Usage Information:

Data on how you use our site, including your IP address, browser type, device information, pages viewed, and the date and time of visits.

e. Cookies and Tracking Technologies:

We use cookies and similar technologies to enhance your experience, gather general visitor information, and track visits to our website.

2. How We Use Your Information

We use your information for various purposes, including:

• To Provide Services: Processing transactions, managing your account, and providing customer support.
• To Improve Our Services: Analysing how you use our services to enhance and optimise our offerings.
• To Communicate with You: Sending updates, security alerts, and support messages.
• To Personalize Your Experience: Customising content and recommendations based on your preferences.
• To Comply with Legal Obligations: Ensuring compliance with applicable laws and regulations.
• Data Retention: Data will be retained if you are using the website. We aim to audit our data between 5-7 years based on GDPR recommendations. Any un-used accounts will be removed. See your rights and choices below for if you wish to withdraw your account.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers: Third parties that assist us in operating our business, such as payment processors, hosting providers, and marketing agencies.
• Payment Providers: Third parties that assist us when you make a sale or purchase on the website to facilitate the transaction
• Legal Requirements: When required by law or to protect our rights, safety, and property, or that of our users.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets your data may be transferred, subject to data and privacy agreements.

4. Data Security

We implement a variety of security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

• Access and Update: You can access and update your account information at any time through your profile settings.
• Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe link in those emails.
• Cookies: You can manage your cookie preferences through your browser settings.
• Deletion: You can request deletion of your account and data subject to legal and contractual obligations.